HOW LONG DOES THE HAIR WAVE LAST? ARE THE CUTICLES INTACT?
Mona Hair only carries 100% human hair without any chemical process, cutcile aligned and can hold the curl well. That means Mona Hair products are very durable, Customer gives us feedback like this:
Mona virgin hair can last over a year with proper care.
Mona raw hair can last over 2 years with proper care.

IS THE HAIR WITH TRUE LENGTH?
Yes, true length. Please measure the hair length while stretching to straight.
Straight hair can measure directly.
For the curls, such as body wave, loose wave.... need stretch them to straight and then measure it.

CAN YOUR HAIR BUNDLES BE STRAIGHTENED OR CURLED??
Yes, It can be styled like your own hair. You are able to use a thermal (hot) tool to straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.

CAN I COLOR MY BUNDLES?
Yes. Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Although our hair extensions can handle a coloring process very well, please be cautious. Once the hair is chemically-altered incorrectly, the cuticle can become damaged and overexposed, causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button, and we will not be held liable for any damages.

DOES THIS HAIR SHED?
Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. 

WHAT DOES CO-WASH MEAN?
Co-washing simply means washing with conditioner. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions, it is important to co-wash the hair, Shampooing the hair can strip the hair entirely too much of its moisture. Always use WARM water, as hot water will overexpose the cuticle of the hair.

WHAT IS THE ORIGIN OF YOUR HAIR?
Our Hair Factory set up the oversea hair material purchase team, to make sure we can get the best quality hair source. Most hair source is from India, Vietnam, Cambodia...

HOW TO MAKE A SAMPLE ORDER TO TEST HAIR QUALITY ?
Our MOQ is one, You can place small order as sample to test, even one bundle to start is fine, we suggest you choose 3 bundles, you can make full head and get better experience.